304-545-0920 M-F 8:00am-5:00pm, Saturday By Appt.
What type of rugs do you clean?
- We clean all types of rugs. Unlike wall to wall carpet, most rugs are made with natural fibers and the cleaning process varies depending on the condition of the rug and the types of fibers. We clean wool, silk and cotton as well as other plant based fibers like jute and sisal normally found in handmade rugs..
Will you come pickup our rugs or can we drop them off?
- Yes, both. We offer free pickup and delivery in Kanawha County, WV for larger rugs or orders over $250. We request you drop off and pickup smaller rugs at our drop off / pick up site located just off the Cross Lanes Exit 47 of I-64, 344 Old Goff Mountain Road. There is a 15% discount when you drop off and pickup. I also travel around the state for a fee depending on location and usually make a trip to Lewisburg once a month. Call us for more details at 304-545-0920.
How much does it cost to have my rug cleaned?
- The price varies depending on rug size, type and overall conditions present. Questions I may ask you in return to determine your estimate are as follows; 1. What is the size of your rug? (feet and inches, length and width not including fringe) 2. Does your rug have fringe? 3. Is there a tag on one of the back corners of the rug (info)? 4. Is there a cover on the back of your rug or can you see the pattern? 5. Does the rug have pet urine, stains or any other odor related conditions present? 6. If you would like your rugs picked up, does any furniture need to be moved that requires two people (explain)?
Do you repair rugs?
- Yes, it is best to take pictures of the damage and email us at firstname.lastname@example.org . Most of the time we can determine repair from the pictures or may have you bring the rug in for further inspection.
Do you offer other services?
- Yes, we offer in home wall to wall carpet cleaning, carpet stretching and carpet repairs, bleach spot repair and color restoration, tile and grout cleaning, upholstery cleaning and emergency water removal . Our minimum charge for any of these other services or combination of these services will be $145.